Shipping Policy
We are committed to delivering your healthcare products efficiently and safely. Below is an outline of our shipping options and policies:
Shipping Options
Tracked Economy Shipping
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- Delivery Time: 1 to 3 weeks
- Coverage: Available to most regions worldwide
- Tracking: Your order will come with a tracking number to monitor your shipment’s progress.
DHL Express Shipping
- Delivery Time: 1 to 5 business days
- Coverage: Worldwide
- Tracking: Fully tracked for real-time updates.
If you are using our tracked economy shipping services and your order weighs more than 2kg your order may be split into multiple shipments.
Processing Time: Please allow 1-2 business days for order processing before your item is shipped.
Due to potential customs clearance issues the following items are unavailable for expedited delivery.
Gaviscon (entire range)
Nicorette (entire range)
Floradix Liquid
Import fees, duty & taxes:
You, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods. We do not collect this beforehand, and cannot give you an estimate of the cost - charges vary around the world.
Customs duties, tax, general sales tax, value added tax or import tariffs may be assessed by the customs authorities of the importing country depending on the contents and destination country of your shipment. If there is a duty, it is the customer’s responsibility to pay. Payments will not be made to British Pharmacare; they will be paid either to the carrier at the time of receipt or through the carrier’s individual invoicing system.